Arthena Job Manager Privacy Policy
Last updated: 07 Jul 2026
This privacy policy explains how information is handled when using Arthena Job Manager. The app is designed to help users manage customers, jobs, notes, files, mileage, expenses and job reports.
Information the app may store
The app may store information entered by authorised users, including:
- User account details such as name, email address, role and account status.
- Customer details such as business name, contact name, email address, phone number and address.
- Job details such as job title, description, status, priority, scheduled date and assigned user.
- Job notes, uploaded files, mileage entries and expense records.
- Email report history notes, such as when a report has been sent to a customer.
How the information is used
Information is used to:
- Provide job management features.
- Create and manage customer and job records.
- Generate job reports.
- Email job reports where requested by an authorised user.
- Manage user access and app security.
Uploaded files
Files uploaded to jobs are stored securely on the server and are only intended to be accessed by authorised users of the app. Users should avoid uploading unnecessary sensitive information.
Email reports
When a job report is emailed, the app sends the report to the email address entered by the authorised user. A note may be added to the job record confirming that the report was emailed.
Access control
The app is protected by login access. User accounts can be enabled, disabled and assigned roles by an administrator.
Data sharing
The app does not sell personal information. Information may be shared only where needed to provide the service, send job reports, maintain hosting/security, or where required by law.
Data retention
Data is kept for as long as needed for business, service, support or record-keeping purposes. Administrators are responsible for managing and removing records that are no longer required.
Security
Reasonable technical and organisational measures are used to protect app access and uploaded files. No online system can be guaranteed to be completely secure, so users should keep passwords private and use strong passwords.
Contact
For privacy questions about this app, contact: info@arthena.co.uk